FAQ
Can cancer patients use RUVINE?
Our RUVINE products stimulates growth and strength by keeping eyelashes healthy.
Application is external only, however cancer patients, depending on the severity of their illness may want to consult with their physician before using our products.
What if eye milias (tiny cysts) appear after using RUVINE?
Ruvine lash essence gives hair follicles enough nutrients to promote the growth process. Most people use eye creams as well as other facial products which cause an excess of nutrients and oil buildup.
It would be recommended to minimise the excessive use of products and the milias should disappear.
** Reasons milias/tiny cysts grow:
One of the reasons is that the skincare products used are too greasy which clogs pores in the skin leading to a buildup of oil and keratin.
Why is your eyelash essence a bit more expensive?
We understand that our products are slightly more expensive than other brands. Ruvine serums contain a higher concentration and quantity of the quality ingredients and extracts that results in better growth, healthier follicles and stronger hair. The higher concentration of our product also means that a lesser amount is needed during application, making our product last longer. Testimonials from our existing clients are extremely favourable and most comments state cost-effectiveness. If you compare our products to other similar products in the market, you will find Ruvine products much more cost effective.
Your eyelash essence is not as well known or famous compared to other brands?
RUVINE does not currently rely on celebrity ambassadors; we only rely on the effect of our results & good reputation. Although RUVINE is not yet famous, as a new brand in the market, a certain amount of time is needed to promote and grow. As we true-heartedly believe in the quality of our products, we are very certain that our status and brand recognition in the market will grow substantially in the near future.
How long after application of RUVINE LASH can results be seen and how long does one bottle last?
Ruvine Lash is formulated from France, using natural plant extracts with a patented innovative formula focused on repairing the health of lashes. Through the concentrated ingredients, our serum works by activating the lash follicles during the transition process of Telogen to Anagen. The process of restoring eyelashes takes time. Generally, 1 bottle of Ruvine Lash can be used for up to 4 – 6 months in which positive results should already be seen. In normal circumstances, a period of around 1 month is needed for results to be seen but the effect varies between each person due to individual skin absorption rates and other variables such as planted eye lashes and tattooed eyeliners.
**Aspartic acid is a moisturizer and antioxidant which can prevent the oxidation of unsaturated fatty acids, can be used as a stabilizer of vitamin E in cosmetics and medicines, as nutritional additives, as well as having a stimulating effect on nerve cells, hair and an increase in hair absorption rates.
**Panas ginseng root extract is a hair conditioner, antioxidant, and skin conditioner; it can delay skin aging, prevent skin dryness and dehydration, and increase skin elasticity, thereby protecting the skin’s luster and tenderness and prevents and reduces skin wrinkles. Ginseng active substance also has the ability to reduce the production of melanin, making the skin white and smooth. It also reduces hair loss and breakage and has a protective effect on damaged hair.
**Phenylalanine acts as an anti-frizz and moisturizing agent. It is a good nutrient for hair growth agents; such as the mixed use of amino acids and sugars, it has a better moisturizing effect on the skin and hair, and can improve the inhibitory activity of enzyme amino acids, which is beneficial for skin whitening and improving the gloss of skin and hair.
Does it have an effect on eyebrows?
Ruvine Lash can be used on eyebrows for the same positive effects and benefits!
Does the product cause red eyes, itchiness and irritations?
Don’t worry. Start by controlling the amount used.
Ruvine Eyelash growth serum keeps eyelashes healthy whilst stimulating the growth of existing lashes. Thinner skin or individuals with sensitive eyes may experience slight irritation and slightly red eyes. These symptoms will be for just a few days before subsiding. This is normal, just remember to apply less during this period.
Most individuals that experience no side effects at all. Individuals may experience slight itchiness when the new lashes are growing, it is similar to scabbing.
** (Please be careful not to rub your eyes with your hands as your hands contain bacteria.)
My eyes are slightly puffy and swollen.
It is possible for this to occur but remember to control the amount of essence used and apply less at first. Ruvine Lash promotes blood circulation to encourage the speed of growth from your lashes.
Some individual’s’ eyes are more sensitive and will swell slightly when your skin is not yet adapted to the increased circulation. This will subside after a few days. Do not worry as it is normal. Remember to put a lesser amount on your lashes. When using these types of lash serums, it is normal to have some form of slight irritation. Give your skin and lashes some time to adapt.
** (Don’t use your hands to rub your eyes as they contain bacteria).
Some people might feel irritation and sensitivity when they first start using our products. We understand that this may be slightly uncomfortable but after a few days, these symptoms will subside.
Are the effects of the serum permanent?
Every hair on the human body has its growth cycle, same goes with our lashes. They will fall over a period of time, as is normal. Our serum prolongs this cycle, resulting in longer lasting eyelashes and eyebrows. Even if you are no longer using the product, the eyelash which grows out again will be healthier, thicker and longer than the original hairs from before you started using our product. Ruvine recommends our customers to continue using our products over time as maintenance for longer, fuller and healthier lashes.
*Asian lashes grow to around 6-10mm on average and have a maximum growth length of 15mm. Ruvine Lash effect can last around 6 months.
I just started using RUVINE but my lashes have been falling off.
This is a normal part of your hair growth cycle in conjunction with your metabolism. With regard to your growth cycle, some customers may face eyelash fall after applying Ruvine Lash. Don’t worry, the lashes that fell were those that were not fully nourished with our serum. The newly grown eyelashes will come out thicker, stronger and shinier. Our cycle is beneficial to us and is usually a period of a week. Ruvine helps to increase the speed of lash regrowth.
Why is the length of my eyelashes long and dense compared to others?
This is decided based on the number of hair follicle individuals are born with. The more hair follicles, the denser the eyelashes.
**Western (caucasian) lashes tend to be longer and denser.
**Upper eyelashes tend to be denser and longer: average length 8-12mm.
**Lower eyelashes tend to be shorter and less dense than upper eyelashes: average length 6-8mm.
No obvious effect?
Because everyone absorbs our serum differently, some people may not see an immediate obvious effect. After consistently applying the product, we are sure you will see the results you want.
Why is there hair growing around my face/eyes?
That is because during the application process it may have accidentally touched your skin and other parts of your face. The effect of our serum is very strong and places with hair follicles will start growing hair.
I am experiencing excessive hair growth in unwanted places. Will it fall off?
Every hair undergoes a growth cycle. Not to worry, in due time, it will fall off.
Are our products safe for pregnant woman or children?
**We do not recommend our products to pregnant women. This is not because our product is unsafe. It is because pregnant women with regards to any skin care product should be careful as they are extra sensitive during pregnancy. Even eye drops are not recommended for pregnant women too. Our product can be used after birth during breastfeeding.
For children between the ages of 3-7 years old, lashes are in the Catagen phase. Their lashes will keep on growing. There is no need to use growth serums during this phase. At the age of 7-10, children will be in the Telogen phase. If during this time, lashes are not as long as desired, Ruvine Lash may be used.
**During pregnancy, eyelash serums are not recommended. Pregnant mothers should just do their normal skin care routine. Recommended not to use makeup as this will increase the burden on your skin and it may fasten the process of aging after giving birth. Chemical substances which come into contact with the human body may pose a danger for the unborn child.
Can I use the serum if I have tattooed eyeliner?
After the tattoo’s scab wound is completely recovered, you may apply Ruvine Lash.
**It is suggested to only apply a week after the scabbing has healed.
Does your product contain any steroids?
Ruvine abides by 5 Main Fundamental Principles for a Pure And Natural Formula: Alcohol-free,
Fragrance-free, No Artificial Colours, No Fluorescent Agents and No Side Effects.
How can your eyelashes be so long? Are they extensions?
They are not extensions. After using Ruvine Lash essence, your lashes/eyebrows start to grow and become thicker and more full-bodied.
Men will look smarter, while women will look more attractive.
Will I get dark eye circles?
When starting out, do not apply on the lower lashes. Apply only on the upper lashes and through the natural action of blinking throughout your day, the serum will transfer onto the bottom lashes and eyelid.
Upon close inspection, you will notice a tiny hole in the bottom corner of your eyes. Try to avoid this area as it will quickly absorb the serum and may cause irritation. As the lower eyelid is more sensitive, it may cause red blood filaments in the eyes and certain individuals may have dark circles appearing under their eyes. Individuals with sensitive skin may be more prone to this. Because RUVINE has the effect of accelerating blood circulation, simply reduce the amount used and the dark circles will disappear naturally.
When can I stop using RUVINE Lash?
Once you are satisfied with the length, you may reduce applications to once a day or even less frequently, simply as a nutrient maintenance solution. Regardless of whether you are still actively using RUVINE, your eyelashes will still undergo its fall cycle.
The difference between actively using RUVINE is once your lashes fall, it speeds up the growth of your new lashes, keeping a fuller look.
Stopping the applications of our serum will result in slower regrowth. However, your eyelashes will still remain long and lustrous as it only affects the regrowth cycle.
After stopping the use of RUVINE, how long will the effects last?
It has a semi-permanent effect. Even if not actively applying RUVINE, your lashes will still grow healthier and thicker than before you started using our serum.
Can’t find exactly what you’re looking for? We will be happy to assist you.